Guest FAQs for our Adelaide short stays
Practical answers. Reach out anytime if you need a human.
Booking and cancellations
How do I book a stay?
Browse our stays and tap Book now on the property you like. You'll be taken to our secure Holiday Future booking page for live availability and checkout. Booking direct with us means a more personal boutique experience.
What about cancellations and changes?
Cancellation windows and fees follow the terms shown at checkout on our booking platform (Hostaway / Holiday Future). Review those before you confirm. We can't override platform terms here, but our guest team will guide you.
Check-in, check-out and parking
What is check-in and check-out like?
Most properties offer self check-in with clear arrival instructions after you book. Exact times are in your booking confirmation. Need a late arrival? Message us. We're used to flexible coastal schedules.
Is parking available?
Many of our Glenelg and coastal stays include on-site or allocated parking. Parking details are listed on each property page and confirmed in your booking notes. Street parking rules can vary by suburb; we'll flag anything important.
During your stay
Are pets allowed?
Pet policies differ by property. Check the amenities and house rules on the listing you like, or contact us before booking if you're travelling with a pet. We'll confirm what each host allows.
Do you provide linen and essentials?
Yes. Our managed stays typically include fresh hotel-quality linen, towels, toiletries basics, Wi-Fi, and a fully (or partly) equipped kitchen depending on the property. Listing pages call out what's included.
Who do I contact during my stay?
For guest support call 0478 741 888 or email guest@adelaideshortstays.com.au. If something comes up during your stay, expect prompt and friendly service. That's part of booking direct.
Cancellation and house-rule details shown at checkout on our booking platform are authoritative; confirm with Hostaway / Holiday Future terms for your dates. This page is practical guidance only.